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Debates Today for Success Tomorrow

HRO Today Forum EMEA

This year’s HRO Today Forum EMEA looks to discuss HR’s most pressing issues and provide possible solutions.

By Taylor Thompson

As the list of challenges currently plaguing HR departments around the globe continues to grow, so do the number of debates being held to address the most efficient ways to overcome them. Whether it be the influx of technology changing the way HR recruits or the introduction of new ideas related to bettering the employee experience in the workplace, the industry is quickly evolving. But as new topics are introduced, new rules need to be written alongside them—leading the way for an open dialogue between experts in what has been coined “The Great HR Debate.”

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Editor’s Note: Off and Running

By Debbie Bolla

How prepared do employees feel on their first day at a new company? Probably not very, considering that Sapling HR finds that new hires face more than 50 activities they have to complete during onboarding. But some good news: These activities lead to higher productivity and retention, with SHRM reporting that 69 per cent of employees are more likely to stay with a company for three years if they experienced great onboarding.

But what about CHROs? How can the leaders of human capital best transition into a new role? Mercer recently reported the top three areas to zero in on during the first 100 days as a new CHRO. With the 2019 Mercer Global Talent Trends Study finding that high-growth organisations are four times more likely to have an integrated people strategy, it’s critical that CHROs focus on the processes that support the needs of the workforce.

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Whitepaper: How Technology Is Changing Employment Background Screening

The complexity of pre-employment screening and the associated technologies that drive it have changed radically during the past decade. However, the problem is that the largest providers and the investment engines, such as private equity who backed them in the first round of development and the second round of adaptation, have not been persuaded or incented to make new rounds of investments in rebuilding legacy systems.

At best, this situation represents a missed opportunity. At worst, it risks a world in which employers will suffer declining compliance and worsening performance. As is often the case, these legacy provider platforms and practices present the most significant obstacle
to change.

Instead, we need a profound rethinking of the market’s arrangements and expectations. To equip today’s employers with the speed and scale necessary to renovate and invigorate hiring background screening technological systems, providers need more than an investment engine.

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Laura J. Matrisciano Named Chief Customer Officer for XONEX Relocation

New Castle, DE – October 1, 2019 –  XONEX Relocation, a third-party relocation services company, today announced that Laura Matrisciano, CRP, GMS has been named Chief Customer Officer for the company. In this capacity, Laura is now responsible for executive level client relations and retention, as well as growing and managing the sales team.

“I have long admired Laura’s commitment to XONEX, our clients and our people,” said Paige Holden, President, XONEX Relocation. “Her vast industry knowledge and involvement, as well as her ability to build meaningful relationships with prospects and clients alike, offers XONEX the great opportunity to further define our customers’ needs and deliver new, innovative programs that make sense in today’s environment. I’m honored to welcome Laura to our executive leadership team and wholeheartedly look forward to a bright future working together.”

Laura has been a key member of the XONEX team for more than 15 years. Prior to this role, Laura served as a Vice President of Global Business Development for XONEX. Before joining XONEX, Laura owned her own moving and storage company for 20 years, a testament to her entrepreneurial nature.

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An Alternative to Vendor-Neutral MSP

Vendor-Neutral MSP

Pairing a VMS with a traditional MSP—and its many benefits—is now possible for organizations with lower spend.

By Brandon Vogel

Consider this scenario: An organization and a handful of other vendors are sharing a client with an established budget. Each vendor gets a small piece of the pie—enough for them to stay interested, but not enough to be truly invested.

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Debates Today for Success Tomorrow

HRO Today Forum EMEA

This year’s HRO Today Forum EMEA looks to discuss HR’s most pressing issues and provide possible solutions.

By Taylor Thompson

As the list of challenges currently plaguing HR departments around the globe continues to grow, so do the number of debates being held to address the most efficient ways to overcome them. Whether it be the influx of new technology changing the way HR recruits or the introduction of new ideas related to bettering the employee experience in the workplace, the industry is quickly evolving. But as new topics are introduced, new rules need to be written alongside of them—leading the way for an open dialogue between experts in what has been coined “The Great HR Debate.”

Continue reading →

Editor’s Note: Boo-Bye to Ghosting

By Debbie Bolla

Just like Target with its Halloween candy already on the shelves, HRO Today is a bit ahead of schedule for celebrating the October holiday with our cover story, Ghost Busting. But it’s a pressing issue: Candidates ghosting employees—not returning emails, not showing up for interviews or even their first day—is a real concern in today’s talent market driven by low unemployment rates. In fact, research from Randstad US finds that 66 percent of U.S. managers report being ghosted by candidates who initially accepted a job offer, but poof! Disappeared before the start date without any word.

“A lack of engagement is driving the trend in candidates ghosting employers,” says Jennifer Ho, vice president of HR at Ascentis.

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Editor’s Note: Solutions Found Here

HRO Today

By Debbie Bolla

There’s no shortage of challenges for HR leaders in EMEA. But not to worry—we’ve got you covered. In this issue, Editor-at-Large Simon Kent provides strategic approaches to improve the employee experience as well as actionable advice on how HR can leverage technology to ease mobility and how to get the most out of the multi-generational workforce. And it that’s not enough, we also have our annual HRO Today Forum EMEA coming up to help you overcome any obstacles you are facing. Take, for example, these three common workforces concerns:

Challenge: Improving employee engagement

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HRO Today Association Update: Redefining the Value of HR

HR Association

By D. Zachary Misko

I don’t know about you, but I shop quite a bit on Amazon. I love the fact that I can do it anytime, often get lower prices, and check out what other buyers have to say about an item I am interested in. The ratings and customer reviews can be helpful, especially if it’s something I haven’t purchased before and am less familiar with it. A few times, it has actually made me change brands to a better-rated or cheaper product. Of course, the five-star rating system isn’t unique to Amazon. We’ve become familiar with it and see it often: when choosing a restaurant, booking a hotel, and even when selecting a movie for Friday night. Consumer Reports also gives us an opportunity to review those big purchases before committing to a product. The platform helps us assess the best brand to meet our needs and makes the shopping experience easier by highlighting the top choices, saving time, and ensuring a good long-term outcome.

The HRO Today Association recognizes the value of this type of data. Information like customer satisfaction data; crowd-sourced opinions; expert evaluations; and third-party, merit-based designations or awards can be useful in saving consumers time, energy, and frustration, resulting in a positive experience.

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HRO Today Association Conference Provides Leading Programming around Pressing HR Issues

Philadelphia, PA – August 14, 2019 – The 2019 HRO Today Association Conference will take place on Thursday, September 12 in Philadelphia, Pennsylvania and bring together the HR community for a robust agenda of best practice sessions, panels, and presentations by key HR thought leaders.

The HRO Today Association Conference is a unique one-day retreat that brings HR practitioners and providers to the table to discuss pressing issues in the HR services and technology industry.  The theme of this year’s event focuses on the key pillars of HR partnerships: communication, integrity, and dependability.  The Conference will address ethics and integrity in the delivery of HR services and technology and introduce the new HRO Today Standard of Ethics and Performance Provider Certification Program.  In addition, the Conference serves as the annual meeting for members of the HRO Today Association.

“We are pleased to present a comprehensive program at the HRO Today Association Conference that aims to explore and refine standards of ethics and performance in human resources through a new provider certification program,” said Zachary Misko, President of Member Services and Executive Director of the HRO Today Association.  “As the premier global HR content and networking community, the HRO Today Association Conference has an accomplished lineup of presenters who will be discussing the latest trends and best practices in customer relationship management,  talent management, recruitment, candidate experience, talent acquisition, and employer branding, along with many opportunities to network and best practice share with other attendees.  The presenters are a combination of thought leaders, best-selling authors, and social media evangelists, who will provide attendees with practical advice and actionable insights for executing talent strategy and managing HR service delivery.”

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