By Debbie Bolla
There’s no shortage of challenges for HR leaders in EMEA. But not to worry—we’ve got you covered. In this issue, Editor-at-Large Simon Kent provides strategic approaches to improve the employee experience as well as actionable advice on how HR can leverage technology to ease mobility and how to get the most out of the multi-generational workforce. And it that’s not enough, we also have our annual HRO Today Forum EMEA coming up to help you overcome any obstacles you are facing. Take, for example, these three common workforces concerns:
Challenge: Improving employee engagement
By D. Zachary Misko
I don’t know about you, but I shop quite a bit on Amazon. I love the fact that I can do it anytime, often get lower prices, and check out what other buyers have to say about an item I am interested in. The ratings and customer reviews can be helpful, especially if it’s something I haven’t purchased before and am less familiar with it. A few times, it has actually made me change brands to a better-rated or cheaper product. Of course, the five-star rating system isn’t unique to Amazon. We’ve become familiar with it and see it often: when choosing a restaurant, booking a hotel, and even when selecting a movie for Friday night. Consumer Reports also gives us an opportunity to review those big purchases before committing to a product. The platform helps us assess the best brand to meet our needs and makes the shopping experience easier by highlighting the top choices, saving time, and ensuring a good long-term outcome.
The HRO Today Association recognizes the value of this type of data. Information like customer satisfaction data; crowd-sourced opinions; expert evaluations; and third-party, merit-based designations or awards can be useful in saving consumers time, energy, and frustration, resulting in a positive experience.
Philadelphia, PA – August 14, 2019 – The 2019 HRO Today Association Conference will take place on Thursday, September 12 in Philadelphia, Pennsylvania and bring together the HR community for a robust agenda of best practice sessions, panels, and presentations by key HR thought leaders.
The HRO Today Association Conference is a unique one-day retreat that brings HR practitioners and providers to the table to discuss pressing issues in the HR services and technology industry. The theme of this year’s event focuses on the key pillars of HR partnerships: communication, integrity, and dependability. The Conference will address ethics and integrity in the delivery of HR services and technology and introduce the new HRO Today Standard of Ethics and Performance Provider Certification Program. In addition, the Conference serves as the annual meeting for members of the HRO Today Association.
“We are pleased to present a comprehensive program at the HRO Today Association Conference that aims to explore and refine standards of ethics and performance in human resources through a new provider certification program,” said Zachary Misko, President of Member Services and Executive Director of the HRO Today Association. “As the premier global HR content and networking community, the HRO Today Association Conference has an accomplished lineup of presenters who will be discussing the latest trends and best practices in customer relationship management, talent management, recruitment, candidate experience, talent acquisition, and employer branding, along with many opportunities to network and best practice share with other attendees. The presenters are a combination of thought leaders, best-selling authors, and social media evangelists, who will provide attendees with practical advice and actionable insights for executing talent strategy and managing HR service delivery.”
Aligning Passion with Purpose: How To Exude Confidence and Not Reek of Desperation When Recruiting Talent
featuring Joshua Smith, Senior Vice President, Advantage xPO
Paul Modley appointed to build a world-class talent acquisition and D&I function.
London – July 18, 2019 – Alexander Mann Solutions (AMS), the leading provider of global talent acquisition and management solutions, announces the appointment of Paul Modley as Director of Talent Acquisition and Diversity & Inclusion.
Sandy Lucas, Chief People Officer at Alexander Mann Solutions commented: “We are in the business of helping global organizations acquire and retain world-class talent. To be the best in our industry, we need the best talent, and we are keen to ensure that our clients get the highest quality advice and project management from us. We pride ourselves as a leader in the talent acquisition space and a flexible-work employer, and we aim to strengthen this position by attracting talent from all walks of life, all around the world. Our clients expect us to demonstrate a solid understanding of their needs, and we can only do this with diverse teams comprised of the highest caliber individuals. I am delighted to have Paul lead this concerted effort.”
Alexander Mann Solutions acquires AI innovator to accelerate the launch of exciting new digital products.
London – June 27, 2019 – Alexander Mann Solutions, the global leader in transformational talent acquisition solutions, has today announced the acquisition of HR technology company Karen HR Inc., in a strategic move to accelerate the launch of new digital products.
The acquisition also extends Alexander Mann Solutions’ global engineering capabilities with teams now based in both Canada and Poland, and further supports the company’s aggressive growth plans and commitment to extending its footprint in the Americas. Alexander Mann Solutions partners with more than 100 blue-chip organisations, with its 4,500-strong team operating in 40 languages in over 90 countries.
By Debbie Bolla
Pay transparency has been making headlines in recent months—and is a good reason our Editor-at-Large Michael Switow reports on the progress of gender inclusion in organisations across the APAC region in Increasing Equality.
Pay transparency was also named one of 2019’s top four trends by this year’s LinkedIn Global Talent Trends survey. In fact, the survey found that 53 per cent of talent professionals rate it as very important trend to the future of HR and recruiting. Breaking down the feedback from more than 5,000 professionals in 35 countries further, the survey shows the importance of pay transparency by geography:
By D. Zachary Misko
Thought leaders are the informed opinion leaders and the go-to people in their field of expertise. They are trusted sources who move and inspire people with innovative ideas; turn ideas into reality, and know and show how to replicate their success. We certainly have a great group of thought leaders and innovators involved in our association, as demonstrated by the outstanding group of HR executives, industry experts, and best-selling authors who speak at our Thought Leadership Councils (TLCs), as well as the people who attend them.
The HRO Today Association provides members with the opportunity to connect with other professionals, share best practices and content on our website, and discuss and set industry standards within the HR and outsourcing industry. Learning through our TLCs continues to be a member favourite and attracts a following via live webcasts and our on-demand TLC library. The TLC functional categories are designed as a member benefit to facilitate networking and engagement, and to strengthen the association’s relevance to HRO Today, our events, and the HR outsourcing industry in general. The following monthly TLCs support this effort and are held the second week of each month:
By Debbie Bolla
Pay transparency has been making headlines in recent months—and is a good reason our Editor-at-Large Simon Kent reports on the impact of the UK’s gender pay gap reporting regulations in this issue’s cover story Decreasing the Gap.
Pay transparency was also named one of 2019’s top four trends by this year’s LinkedIn Global Talent Trends survey. In fact, the survey found that 53 per cent of talent professionals rate it as very important trend to the future of HR and recruiting. Breaking down the feedback from more than 5,000 professionals in 35 countries, the survey shows the importance of pay transparency by geography, including Spain (64 per cent); France (50 per cent); UK (50 per cent); and northern Europe (44 per cent).
Company Focused on Leading the Industry in Technology-Powered Staffing
Tacoma, WA – June 6, 2019 – TrueBlue, a global leader in specialized workforce solutions, announced new appointments to its senior executive team as the company works to redefine the staffing experience and underscore market leadership. High-tech industry veteran and innovator Jeff Dirks was named TrueBlue’s Chief Information and Technology Officer, overseeing the company’s digital transformation. Carl Schweihs, an accomplished business leader known for accelerating growth, will serve as the President of People Management, a core division of TrueBlue.
Dirks, who is replacing the retiring CTO Carole McCluskey, has spent nearly three decades developing cutting-edge technology solutions that help businesses and people. He will lead the expansion of TrueBlue’s AI-powered technologies that are bringing new possibilities to staffing and recruitment process outsourcing, including its popular JobStack and Affinix offerings.
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