CEO’s Letter: Serious Issues Require Serious Debate

HRO Today

By Elliot H. Clark

I have been waxing philosophical as I ponder the upcoming HRO Today Forum North America to be held at the MGM Resort in National Harbor, Md., from May 6th to 8th. Mostly, I have been thinking about people.

People are messy. People are complex, occasionally conflicted, fallible, and emotional. But managing people is the business of HR. And the practice of HR is evolving rapidly. Do you know who has the right answers about the ultimate future of HR? No one. We are all on the same roller coaster ride trying to see over the next rise because what follows may be a big stomach-churning turn. So everyone is trying to peer into the future because the only thing we are certain of is that the speed of this ride is accelerating.

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Ups and Downs

Overall worker confidence declines amid market uncertainty.

By Larry Basinait

The Worker Confidence Index (WCI) for the fourth quarter of 2018 decreased by 0.3 points. It now stands at 107.1, up by 2.6 points on a year-over-year basis from the fourth quarter of 2017. The four indices that comprise the worker confidence index reported mixed results in the fourth quarter. The job security and likelihood of raise indices both increased for the quarter, while the likelihood of a promotion and trust in company leadership both declined. For the year, three of the four indices were higher, with only trust in company leadership in decline.

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HRO Today Association Update: Thought Leadership—Unlock Your Potential

HR Association

By D. Zachary Misko

Thought leaders are the informed opinion leaders and the go-to people in their field of expertise. They are trusted sources who move and inspire people with innovative ideas; turn ideas into reality, and know and show how to replicate their success. We certainly have a great group of thought leaders and innovators involved in our association, as demonstrated by the outstanding group of HR executives, industry experts, and best-selling authors who speak at our Thought Leadership Councils (TLCs), as well as the people who attend them.

The HRO Today Services and Technology Association provides members with the opportunity to connect with other professionals, share best practices and content on our website, and discuss and set industry standards within the HR and outsourcing industry. Learning through our TLCs continues to be a member favorite and attracts a following via live webcasts and our on-demand TLC library. The TLC functional categories are designed as a member benefit to facilitate networking and engagement, and to strengthen the association’s relevance to HRO Today, our events, and the HR outsourcing industry in general. The following monthly TLCs support this effort and are held the second week of each month:

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2019 Baker’s Dozen Customer Satisfaction Ratings: Relocation

HRO Today Baker's Dozen

View the top-rated relocation providers in the industry.

By The Editors

HRO Today’s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey which we distribute to buyers directly through our own mailing lists and indirectly through service providers. Once collected, response data for all providers with a statistically significant sample size are loaded into the HRO Today database for analysis.

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Press Release: PeopleScout New Global Unemployment Report

 Philadelphia, PA – April 10, 2019 – SharedXpertise, publisher of HRO Today Magazine, and PeopleScout, the world’s largest RPO provider and the No. 1 Managed Service Provider on HRO Today’s MSP Baker’s Dozen Customer Satisfaction Ratings since 2016, have partnered to release the Global Unemployment Report for the fourth quarter of 2018.

Throughout 2018, there was generally positive economic growth worldwide. The global unemployment rate fell to 5.2 percent, its lowest level in nearly 40 years. Of the 49 countries included in the study, 25 countries reported unemployment rates at or below 5.0 percent, which many economists consider to be at or near full employment. “Global unemployment is at its lowest rate since the 1970s,” said Larry Basinait, vice president of market research for SharedXpertise. “This can be attributed to changes in the workforce, including flexible working practices and the advent of the gig economy, as well as economic forces like low interest rates.”

Due to the size and significance of the U.S. economy, the report also breaks down unemployment rates by state. Overall, 25 states reported statistically significant decreases in unemployment rate in 2018. Economic growth in the United States, however, did slow down in the fourth quarter, compared to earlier in 2018.  According to the Bureau of Economic Analysis, real GDP in the U.S. increased by 2.6 percent, which is a deceleration from the robust 3.4 percent in the third quarter.

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HRO Today Forum North America Provides Leading Programming around the Future of Human Resources

Philadelphia, PA – March 27, 2019 – The 2019 HRO Today Forum North America will kick off on Monday, May 6 in National Harbor, Maryland and bring together prominent HR thought leaders, practitioners, and service and technology providers for three days of exclusive workshops, panels, and best practice sessions.

The theme of this year’s event is “Hosting the Great Debate – What Is the Future of HR?”  The responsibility for HR to drive corporate strategy is secure, but the evolution of HR is constant and involves great opportunities and threats.  Attendees will explore how workforce automation, demographics, and the changing nature of the generational workforce pose challenges for HR.

“HR is at a crossroads.  Economic forces, evolving technology, and an increasingly diverse workforce are changing the profession as we know it.  We are pleased to present a comprehensive agenda for the 2019 HRO Today Forum North America that sets the stage for the great HR debate,” said Elliot Clark, CEO of SharedXpertise and HRO Today.  “Our presenters, which include more than a dozen CHROs and some of the most accomplished and influential thought leaders in the HR industry, will provide attendees with insights and ideas that they can leverage in their own organizations.”

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What Does the Future of HR Look Like?

HRO Today Forum 2019

Attend the HRO Today Forum in May and find out.

By Taylor Thompson

In the last few years, the HRO Today Forum events have covered a wide array of themes, including “The Talent Cloud” and “Driving Corporate Strategy,” to capture how HR has evolved. And while these advancements and responsibilities bring an abundance of new opportunities for HR, they also present challenges. This ultimately leaves HR executives and their teams to decide where to focus their energy and whether it will result in a positive outcome for their organization. So for 2019, “The Great HR Debate” seemed fitting for the HRO Today Forum North America in May.

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Editor’s Note: Not on Cruise Control

HRO Today

By Debbie Bolla

Numbers like 35,000 hires per year across more than 65 countries might intimidate some talent acquisition leaders but not David Wilkinson. The global infrastructure and operations director for Boeing, a leading aerospace company, understands there are obstacles in front of him, but he’s ready to take them head on.

“There are many challenges when you hire up to 35,000 employees a year, but our greatest is that we are competing for talent on global stage,” he says. “Like many employers, we are seeing a dramatic increase in competition for talent across the board, unemployment rates at an all-time low, a reduction in STEM graduates, and increased competition in the technology-oriented skills, making the talent market more complex and competitive than ever before.”

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HRO Today STA Update: Honoring HR

HR Association

By D. Zachary Misko

Recognition continues to be an important part of employee engagement, corporate culture, and our global HR association. For the past 10 years, the HRO Today Services and Technology Association awards have been a highlight at our events and an aspiration for those in the HR industry worldwide. We will again be recognizing our North America finalists and winners separate from the HRO Today Forum in May. Our Association Award Dinner and Gala will be held in conjunction with our second annual HRO Today Services and Technology Association Membership Summit, a conference and training retreat for HR services and technology providers, analysts, and HR practitioners. This event will take place on September 12, 2019 in Philadelphia, Pennsylvania, and the awards cocktail reception and gala will be held that same evening.

Winners for APAC and EMEA will be announced at their corresponding regional HRO Today Forum events. This year they take place in Hong Kong (June 3 and 4) and Dublin (November 4 to 6). Don’t forget to take a look at the programming schedule and agenda for our events as well: You don’t want to miss this year’s lineup of learning, networking and best practice sharing.

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