Plano, TX-based ExcellerateHRO said it will provide global relocation and assignment services to KLA-Tencor Corp., a leader in yield management and process control solutions for semiconductor manufacturing, and GameStop Corp., the world’s largest video game and entertainment software retailer. Financial terms of the agreements were not disclosed.
ExcellerateHRO Relocation and Assignment Services will assume management responsibility for both organizations’ worldwide relocation operations through a single point of contact. Real-time integration between back-office systems and a web-based customer center will provide Gamestop and KLA-Tencor around-the-clock access to secure and personalized functionality.
Primacy Relocation, a provider of employee relocation and global assignment management services, has acquired Foursquare Relocation. The acquisition strengthens the company’s range of services and expands operations in London, Paris, Geneva and Amsterdam, a new market for Primacy. Additionally, this acquisition increases Primacy’s Europe, Middle East and Africa (EMEA) business unit revenues by nearly 40 percent and adds more than 35 relocation professionals to the Primacy team.
“We’re thrilled with the addition of Foursquare’s experienced professionals, resources and network of established clients to the Primacy team,” said Michelle Vallejo, Primacy’s president, The Americas. “The addition of an Amsterdam office expands our geographic reach in the EMEA market and allows Primacy to effectively provide even more localized services to our global clients.”
Foursquare Relocation launched its Amsterdam office in 2001, with the subsequent expansion of service offerings throughout Europe and offices in London, Paris and Geneva. In five years, Foursquare has achieved substantial market penetration, attracted and retained an impressive talent pool, and established a quality reputation in the European market. The company’s pan-European footprint gives it added credibility with its global clients, including those in the electronics, film, space exploration, automotive, information technology, and beverage industries.
Over 100 buyers, providers, advisors, consultants, and European HR leaders who have made a major impact on HRO in 2006.
This year’s Superstars are leaner and meaner. As the times change, so does the HRO marketplace. HRO Today has published the Superstar listing for four consecutive years, and each time the selection process is a slog. As we set out to compile a list of the best and brightest HRO stars in the industry, we are reminded that many more leaders are deserving of recognition than we can fit into these pages.
As recently as two years ago, all new HRO trends came from the U.S. But fast-forward to November 2006, that will forever mark the date when the big HR transformation trends started on the east side of the Atlantic. Here are the four trends that made headlines from this year’s HRO World Europe Conference.
When we started HRO World Europe in November 2004, we felt just a slight bit imperialistic. Sure, we featured the big HRO deals from Great Britain—BP and BT. And we had our local partners, our friends from SharedXpertise in Brussels. But all the big trends, topics, and to-do’s were American.
Handling of pet snakes, household goods, and children of expats is undoubtedly a high-touch service, especially for hot-shot execs. Thank goodness outsourcing is an option.
The challenges of outsourcing international relocation services and subjecting them to the “BPO treatment” are relatively benign compared with some areas of HRO. Services such as household goods transport, property search, and immigration are largely outsourced already, the internationally mobile population generally speaks one dominant company language and a relatively small number of employees are affected. However, this is not to assume it’s a walk in the park.
Even as employers face greater globalization of their businesses, the relocation market is meeting their needs with more robust solutions and a greater geographic reach. While cost reduction is a major driving force behind outsourcing, don’t underestimate the importance of service quality.
One of the most costly services HR manages these days is the relocation of employees. On a per-employee basis, relocation can run into tens of thousands of dollars, depending on the assignment. For many organizations, cutting costs has become a mandate when outsourcing relocation services.
The Fifth annual largest and most authoritative listing of HR service providers.
In today’s HRO market, there are lots of vendors to choose from, and the HRO Today 2007 Resource Guide is solid proof of this. With more than 1,000 providers serving 18 categories, HR professionals have a variety of solutions that meet their functional, cost, and geographical needs. The selection process can be overwhelming indeed.
Weichert Relocation Resources has completed its acquisition of PricewaterhouseCoopers LLP’s (PwC) Global Mobility Services (GMS) practice in the U.S. This acquisition positions Weichert Relocation Resources as the one of the country’s leading assignment management and expatriate administration service provider, offering customers access to a large team of global workforce mobility experts, enhanced technology and deepened, end-to-end assignment management capabilities including tax compliance.
“We’re seeing more companies seek to consolidate their domestic and international activity under one global supplier in an effort to reduce overall costs, sharpen competitive edge, and optimize performance,” said Aram Minnetian, president and CEO of Weichert Relocation Resources. “This acquisition has accelerated our ability to address this growing customer need and offer the convenience of a true one-stop global workforce mobility solution.”
With the completion of the acquisition, PwC’s U.S.-based GMS team has become part of Weichert Relocation Resources’ Global Mobility Solutions group under the direction of senior vice president Jane Malecki.
In one of the largest enterprise, end-to-end HRO contracts ever, Unilever said it has finalized terms with Accenture to provide a broad range of HRO services ranging from recruitment to payroll processing and performance management in 100 countries. The seven-year agreement covering 200,000 global workers—estimated by one industry advisor at $1.04 billion (around €800)—will begin in July, but the companies declined to disclose financial terms.
Unilever has long rumored to have selected Accenture for the engagement, but an announcement about the deal had been delayed for months. Company officials had indicated last fall that the accord could have gone into effect as early as March, but the complexity with the deal may have pushed negotiations and the start date back.
Unilever said the agreement is designed to transform its HR operations and functions through greater efficiency and effectiveness as part of the company’s “One Unilever” program. The consumer product giant in recent months has outsourced a number of domains, including F&A functions to IBM late last year. In October, it awarded an IT outsourcing contract to Accenture for parts of its European operations.
Thousands gather annually in New York in the spring to get more than an academic discussion of outsourcing at NY HR Week. They get down and dirty with buyers, providers, and other industry thought leaders in an all-out, two-day HRO festival.
How do you capture and keep the attention of some 4,000 high-level HR professionals for two days? Try sending them to HRO World as this year’s NY HR Week, which encompasses HRO World, drew a record number of attendees and exhibitors.
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