Performance Management & Rewards

A Personal Touch

Employee Experience

A robust recognition program can help deliver a rewarding employee experience that drives culture forward while improving engagement.

By Marta Chmielowicz

Today’s consumers not only value personalization, they expect it. Brands like Amazon, Netflix, and Facebook have made individually tailored recommendations a key component of their business strategy. In today’s tech-driven, hyper-stimulating world, people crave high-touch experiences that reinforce their sense of identity and acknowledge them as individuals. And this is confirmed in the research: A recent survey by Adobe shows that 77 percent of companies believe that providing real-time personalization is crucial to success.

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Reimagining Rewards

Rewards and Recognition

Five trends are shaping the new world of employee recognition.

By Melissa Van Dyke

In today’s competitive job market, HR professionals are challenged to develop innovative and effective ways to attract and retain talent. Compensation matters, but how a company motivates and rewards its employees also has a tremendous impact on hiring and retention. More than 80 percent of U.S. businesses now invest in alternative awards, and the Incentive Research Foundation (IRF) sees several trends for 2019 that will likely have an impact on these incentive efforts. These trends also offer insights on how to design effective incentive, recognition, and rewards programs—and how they can give your company a competitive advantage.

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Banking on Behaviours

HRO Today Global Winter 2019 Cover

CHRO Hein Knaapen shares how ING developed its Orange Code based on three employee practices and the success that followed.

By Debbie Bolla

Sometimes the key to success is simplicity. That less is more philosophy is a guiding force behind ING’s highly visible “Orange Code,” which drives the organisation’s culture and human capital initiatives. The bank’s CHRO Hein Knaapen says although the three phrases of the “Orange Code” are simple, they encapsulate who ING is at the core. It is based on three elements:

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Feedback is Welcome

HRO Today JanFeb 2019

Empower employees by embracing a feedback-based culture.

By Marta Chmielowicz

What is a feedback-focused culture? It’s one where all employees feel confident voicing their perspectives. One where relationships are grounded on trust and respect. One where positivity and openness are the norm, and even people who aren’t skilled in giving or receiving feedback are happy to participate.

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In Sync

Change Management

HR leaders will be most effective when aligning people strategy with business goals.

By InaMarie Johnson

As a company charts a path toward rapid growth, it’s important that sales and marketing are aligned. But when it comes to effective change management and empowering employees to navigate the digital transformation and actually meet lofty business goals, HR is just as important of a function.

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Culture by Design

HRO Today October

CHRO Kevin Silva has built a human capital blueprint that provides a sense of inclusion, purpose, and opportunities to grow. The result? A 95 percent retention rate of accelerated talent.

By Debbie Bolla

Research from LinkedIn finds that today’s workers feel most engaged when they are challenged and personally connected to their work. Voya Financial is one organization that is providing that type of environment. CHRO Kevin Silva has helped build a culture that is based on the philosophy that the sum of all the parts is stronger than the individual parts. In fact, the phrase “we are the we” is one of the organization’s corporate values.

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HRO Today 2019 Resource Guide

Resource Guide

A roundup of the top providers and product vendors across 19 sectors of HR services.

By The Editors

The HR industry is experiencing a transformation. Faced with new technologies and shifting employee expectations, organizations are looking beyond the functional role of HR and developing strategies to increase its impact on business performance and growth.

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Survey Says…

Employee Engagement Data

Culling data from employee engagement surveys can drive strategic business decisions.

By Marta Chmielowicz

Employee engagement is a key competitive differentiator in today’s business climate. According to DecisionWise’s 2018 State of Employee Engagement Report, engagement is a top priority for 51 percent of executive teams, and 56 percent of organizations have a formal program in place to measure and enhance it. For most, this program consists of employee feedback systems (60 percent), company events (52 percent), recognition programs (45 percent), and more.

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Leveraging Recognition and Feedback to Boost Employee Engagement

Natalie Baumgartner

With Dr. Natalie Baumgartner, Chief Workforce Scientist, Achievers

Employee engagement is an ongoing issue. What can we do to effectively engage employees? Start with recognition and feedback. According to Aptitude Research Partners, companies identified recognition as having the greatest impact on engagement. And it doesn’t stop at recognition. Go the extra mile with employee feedback, pulse data and personalized actions in real-time to immediately address any disengagement. Dr. Natalie Baumgartner, Chief Workforce Scientist for Achievers, shares how to effectively leverage recognition and feedback to boost engagement across your organization.

Read the full interview here.

All Over the Map

Remote Workforce

Best practices for managing a remote workforce.

By Jo Deal

Remote work is no longer just for independent entrepreneurs, distant employees, or gig-economy workers. Smart companies are realizing they need to go where the talent is, even if that means hiring someone away from their offices. Remote work also does not exclusively refer to independent employees based away from a main office. It includes employees and teams who communicate and collaborate across multiple company offices—a reality that global organizations have embraced for a long time. Having this physical distance between teams requires companies to adapt and learn how best to manage and motivate when everyone is not in the same building.

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