Author Archives: Audrey Roth

Cutting-Edge Change

How new technologies are revolutionising HR in an Asian icon.

By Michael Switow

Shirley Fong is the vice president of human resources at Li & Fung, a trading company that started from very humble beginnings exporting Chinese porcelain and silk and which now operates one of the most world’s extensive supply chains. The company employs some 17,000 people in more than 230 offices across 40 markets.

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TLC Livestream: Hiring and Retaining Workers through Generations

In Broadleaf’s “Hiring and Retaining Workers through the Generations” presentation, Carl addresses concerns employers have about Millennials and Gen Z’ers entering the workforce. Many loHRCI Certifiedok at these emerging generations as wildly different, but we all have very similar underlying motivations. In this attention economy, it’s increasingly hard to attract and retain talent, but these universal tips will help you gain access to all different types of talent.

Listen to Some key takeaways will include:

·         We all want similar things

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Moving Forward

Mobility Technology

Innovative technology advancements are changing the global mobility landscape.

By Simon Kent

A recent report from the RES Forum shows that there is still huge untapped potential for the use of technology in aiding global mobility. The report suggests that areas such as pre-assignment support, payroll processes, and repatriation could all benefit significantly from digitalisation. The report’s author, Professor Benjamin Bader, senior lecturer in international HR management at Newcastle University Business School in the UK, says the sector is only just beginning to adopt technology and the future of the function is still up for debate.

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RX for EX

Employee Experience

Improving the employee experience is a key consideration when attracting and retaining top talent.

By Simon Kent

A positive first impression is often not enough to keep new employees happy and engaged. Whilst a new hire may experience excitement and pride at first, their positivity will decrease if the reality of working for a company doesn’t match their expectations. In order to address this, HR is exploring the employee experience—a consideration of what it is like to work at a company from a multitude of perspectives.

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The Age of Collaboration

Workforce Generations

Today’s multi-generational workforce has a lot potential, but will only reach it if organisations can manage its many complexities.

By Simon Kent

A long history in the paper and packaging industry means the workforce at Mondi is extremely diverse. The company has operations in over 33 countries and creates paper and packing for large, fast-moving consumer goods (FMCG) companies such as Nestle, P&G, and Unilever. According to Group HR Director Michael Hakes, many of the company’s 26,000 employees started with Mondi straight out of school and still make up an important part of its workforce some 40 years later. Naturally, this has created an age-diverse workforce that presents both benefits and challenges.

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2019 Baker’s Dozen Customer Satisfaction Ratings: Recognition

HRO Today Baker's Dozen

We rank the top providers based on customer satisfaction surveys.

By The Editors

HRO Today’s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey which we distribute to buyers directly through our own mailing lists and indirectly through service providers. Once collected, response data for all providers with a statistically significant sample size are loaded into the HRO Today database for analysis.

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Editor’s Note: Solutions Found Here

HRO Today

By Debbie Bolla

There’s no shortage of challenges for HR leaders in EMEA. But not to worry—we’ve got you covered. In this issue, Editor-at-Large Simon Kent provides strategic approaches to improve the employee experience as well as actionable advice on how HR can leverage technology to ease mobility and how to get the most out of the multi-generational workforce. And it that’s not enough, we also have our annual HRO Today Forum EMEA coming up to help you overcome any obstacles you are facing. Take, for example, these three common workforces concerns:

Challenge: Improving employee engagement

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Un-Conventional HR

Liz McAuliffe

EVP of HR Liz McAuliffe explains how she carries the Un-carrier culture of T-Mobile through to the talent strategy.

By The Editors

Within one’s career, taking the biggest risk often comes with earning the biggest reward. Just ask Liz McAuliffe. While practicing as the in-house employment attorney at Starbucks, Jim Donald, the then CEO, asked her to take a risk by moving into the coffee company’s HR practice. And from that transition, she has been rewarded with a highly successful second career. McAuliffe is now the executive vice president of HR at T-Mobile, the self-proclaimed Un-carrier that is radically changing its approach to both its customers and employees, adopting a people-first strategy that listens first and acts second. McAuliffe has spearheaded this transformation, introducing a number of initiatives to better support employees in their personal and career growth—and drive business success as a result. Learn more here.

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2019 Baker’s Dozen Customer Satisfaction Ratings: Recognition

HRO Today Baker's Dozen

We rank the top providers based on customer satisfaction surveys.

By The Editors

HRO Today’s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey which we distribute to buyers directly through our own mailing lists and indirectly through service providers. Once collected, response data for all providers with a statistically significant sample size are loaded into the HRO Today database for analysis.

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