CEO’s Letter: Careful Fido

By Elliot Clark “Facts are stubborn things” argued John Adams as he passionately defended the British soldiers accused of murder in the shooting death of five protesters at what came to be known as the Boston Massacre in 1770. Most people forget that Adams got all six of the eight men acquitted by showing that […]

Measurable Improvements

Four ways to improve the hiring process through metrics. By Jennifer Beck As worldwide leaders continue to provide universal advice in business, organizations seem to ignore their idle statements—and I am not sure really why. Mark Zuckerberg, chairman and CEO of Facebook with a net worth of $36.5 billion, said during the Mobile World Congress […]

Right Retention

Keeping employees for the sake of keeping employees misses the point.   By Michael Beygelman      Much discussion these days revolves around the importance of employee retention. However, this is really an age-old topic that can be traced to Biblical times—the importance of apostles and retaining people that are aligned with the overall mission […]

Relo Resurfacing

With some underwater homeowners reluctant to move, mobility providers apply a little ingeniuty.     By Katie Kuehner-Hebert   Freefalling home values caused by the housing meltdown have caused companies to make some amendments to their relocation policies. Providers are seeing—and responding—to a wave of change in the markeplace.     “It’s really been a […]

Innovation Dilemma

Does boredom spur creation?   By Michael Beygelman      In his book The Innovator’s Dilemma, Clayton M. Christensen makes an interesting observation about the study of genetics. Better to look at fruit flies than humans, he says, because the insects are conceived, born, mature, and die all within a single day—by definition yielding more […]

Middling Performance

Among the many new realities that have arrived with the Information Age has been job polarization.     In the 1970s and 1980s, employment in middle-skilled, middle-income occupations outstripped growth in lower-skilled jobs. But starting in the 1990s, the wages and job prospects of workers in rich nation’s labor markets became increasingly disconnected from their […]

Hiding Behind Skirts

The causes of the gender wage gap in America are both simple and complicated. Put simply, much of the chasm derives from a legacy of chauvinism that reformers have partially succeeded in overcoming, particularly during the past half century. The complexity adheres to a combination of nuance, lifestyle choice, and widespread assumptions about family that […]


Assessing candidates by video. By Russ Banham     When Dow Jones & Company went looking for ways to improve the quality of its hires and reduce recruitment costs, it tapped a novel, but fast-growing, concept—video interviewing. Just seven years ago, the idea of live or virtual video interviews of job candidates resided in the […]