Path to Self-Service

How Hershey delivered a personalized employee experience.   By Mike Yeagley   Hershey Entertainment & Resorts (HE&R) was founded 
in 1927 when Milton S. Hershey elected to separate his chocolate manufacturing operations from his other businesses. With more than 1,600 full-time and 6,300 part- time and seasonal employees, HE&R owns and operates brands such as […]

Austere Times Renews Interest in Benefit Services

 Outsourced solutions help address skyrocketing healthcare costs, retirement challenges as organizations seek integration across numerous benefits. By Andy Teng   Like payroll, benefits administration is a foundational service that HR must get right all the time. Whether it’s defined contributions (DC), pensions, or health and welfare, these critical components of employee benefits require careful attention […]

Engineering HR Service Innovation

In Kimberly-Clark’s ambitious efforts to transform HR through outsourcing, the company is counting on the research-disciplined mind of Edwin Garcia to guide implementation. by Andy Teng Engineers don’t usually end up as HR leaders, but when they do, you might expect the same level of process rigor in learning or recruitment administration as you might […]

Insourcing, Outsourcing? How about Self-sourcing?

In creating one of the world’s largest HR shared-services centers in 2002, Standard Chartered Bank sourced HR for more than 40,000 employees—to itself. Standard Chartered’s story is a twist for HRO Today. Sure, HRO growth comes from North American corporate and public sector clients, but it also comes from international companies with rapidly evolving HR […]

L2 Capital Partners and Lakewood Capital Acquire Orion Talent and Orion Novotus

Devon, PA – December 3, 2018 – L2 Capital Partners, L.P. (“L2” or “L2 Capital”) and Lakewood Capital, LLC (“Lakewood”) announced the acquisition of Orion ICS, LLC (“Orion Talent”) and its wholly owned subsidiary Novotus, LLC (“Orion Novotus” and with Orion Talent, collectively, “Orion” or the “Company”), together, a leading human capital management platform offering a […]

Cultural Connections

A robust cross-cultural training programme is key for successful international relocations.

By Marta Chmielowicz

Cross-border relocations are becoming more commonplace as companies of all sizes embrace globalisation, battle skills shortages, and compete for top talent. Graebel’s Cross Border Transfers: Analysing Best Practices and Trends study reports that 83 per cent of HR professionals say these types of programmes help their organisations achieve talent and workplace management goals, and 66 per cent say they help meet internal development goals.

Say Hello to Your Next Hire

Special report: How AI is shaping the workplace.

By Marta Chmielowicz

It is the year 2035 and robots powered by artificial intelligence (AI) are part of everyday life. Working as servants in every household and programmed to follow three laws of robotics, they nevertheless band together in a plot to take over the world. While this is merely the plot of the 2004 science fiction movie “I, Robot”, it illustrates society’s fears around the role of AI. With the rise of inventions like self-driving cars and robot caregivers, the possibility that machines will become so intelligent that they will take over aspects of daily life is more tangible than ever.

Industry Innovators

Learn more about the 2017 CHRO of the Year and Talent Acquisition Leader of the Year EMEA Leaders of Distinction winners. By Christa Elliott CHROs and talent acquisition leaders are the driving forces behind a company’s culture and productivity. The processes of finding, selecting, and managing employees are never simple, but thanks to the vision […]

The Rise of Robotics

Find out how RPA and AI will potentially impact the workforce and how to make the most of these tools By Brad Peterson By offering the prospect of better service quality at a faster rate and lower cost, robotic process automation (RPA) and artificial intelligence (AI) promise to radically transform human resources and services. So […]