Path to Self-Service

How Hershey delivered a personalized employee experience.   By Mike Yeagley   Hershey Entertainment & Resorts (HE&R) was founded 
in 1927 when Milton S. Hershey elected to separate his chocolate manufacturing operations from his other businesses. With more than 1,600 full-time and 6,300 part- time and seasonal employees, HE&R owns and operates brands such as […]

Austere Times Renews Interest in Benefit Services

 Outsourced solutions help address skyrocketing healthcare costs, retirement challenges as organizations seek integration across numerous benefits. By Andy Teng   Like payroll, benefits administration is a foundational service that HR must get right all the time. Whether it’s defined contributions (DC), pensions, or health and welfare, these critical components of employee benefits require careful attention […]

Engineering HR Service Innovation

In Kimberly-Clark’s ambitious efforts to transform HR through outsourcing, the company is counting on the research-disciplined mind of Edwin Garcia to guide implementation. by Andy Teng Engineers don’t usually end up as HR leaders, but when they do, you might expect the same level of process rigor in learning or recruitment administration as you might […]

Insourcing, Outsourcing? How about Self-sourcing?

In creating one of the world’s largest HR shared-services centers in 2002, Standard Chartered Bank sourced HR for more than 40,000 employees—to itself. Standard Chartered’s story is a twist for HRO Today. Sure, HRO growth comes from North American corporate and public sector clients, but it also comes from international companies with rapidly evolving HR […]

The Business of HR

What comes with being a CHRO at an HR service partner organization? The answers may surprise you.

By Debbie Bolla

As the CHRO of any organization, running the management of human capital is no easy feat. But imagine the challenges of being an HR leader at an organization whose business is to make HR’s life easier.

The Unincorporated Workforce

CHRO Jo Mason explains DXC Technology’s agile approach to attracting and retaining talent.

By Debbie Bolla

As a global player in the technology services business, no one understands the speed of change better than DXC Technology. Jo Mason, the company’s executive vice president and CHRO, has led a dynamic and comprehensive approach to human capital management that helps DXC guide its 6,000 clients across 70 countries on their digital transformation journeys, even while the company transforms itself.

Get Ready for 2019

HR experts share six trends that will shape the industry in the coming year.

By Marta Chmielowicz

Organizations are already modernizing their approach to HR with increased focus on flexibility, personalization, and transparency—and 2019 will see this evolution go even further. The new year will bring an era of refinement as companies fully embrace emerging technologies and innovative approaches in the face of global talent shortages and candidate-driven job markets.

L2 Capital Partners and Lakewood Capital Acquire Orion Talent and Orion Novotus

Devon, PA – December 3, 2018 – L2 Capital Partners, L.P. (“L2” or “L2 Capital”) and Lakewood Capital, LLC (“Lakewood”) announced the acquisition of Orion ICS, LLC (“Orion Talent”) and its wholly owned subsidiary Novotus, LLC (“Orion Novotus” and with Orion Talent, collectively, “Orion” or the “Company”), together, a leading human capital management platform offering a […]

Cultural Connections

A robust cross-cultural training programme is key for successful international relocations.

By Marta Chmielowicz

Cross-border relocations are becoming more commonplace as companies of all sizes embrace globalisation, battle skills shortages, and compete for top talent. Graebel’s Cross Border Transfers: Analysing Best Practices and Trends study reports that 83 per cent of HR professionals say these types of programmes help their organisations achieve talent and workplace management goals, and 66 per cent say they help meet internal development goals.