Forecast 2012

HR experts offer their opinions.   By Russ Banham   In a year marked by increasing economic, social, and political volatility across much of the planet, major trends in HR outsourcing give hope that the industry is maturing while remaining flexible enough to adapt to a changing marketplace.     Key acquisitions and strategic partnerships […]

A Pioneer Returns

With a laser-like focus on the worker as customer, Accenture’s new BPO leader has helped build the outsourcing industry—from the ground up.   By Katie Kuehner-Hebert     Barbara Coull Williams believes she’s a good outsourcer for two reasons. First, she came from the human relations field. But, just as important, she also found out […]

Is the HRO Marketplace On Target for a Strong 2009?

After a tough 2008, can the industry expect a breather from bad news? Some signs point to yes. by Andy Teng If you thought 2008 was a tough year, you’re not alone. If you thought 2008 was a tough year for the multi-process HRO business, you might want to reconsider. Although there were just a […]

We’d Love to Skip 2009!

Having a hangover from 2008? Here’s some advice for getting through a terrible year. by Naomi Lee Bloom When I laid out my 2008 list of column topics, I had planned to write for this year-end column something reflective of HRO in 2008 and inspirational for HRO in 2009. Well, so much for our best-laid […]

Improving Benefits Delivery Through Innovative Outsourcing

As service complexity and costs rise, the appeal of outsourced administration and plan design grows stronger for employers. Total benefits outsourcing continues to gain momentum as the idea of a single point of contact sits well with many HR executives. by Andy Teng Employee benefits have been a pillar in the outsourcing market, with companies […]

Solutions Found Here

The sessions at this year’s HRO Today Forum address the top concerns of HR executives. By Debbie Bolla   Building an engaged company culture is the central theme of the 2015 HRO Today Forum. In a hot talent market, top organizations understand the importance of being an employer of choice. A recent Columbia University study […]

Looking to Outsource Payroll?

Find the market’s top providers here.   By The Editors   Payroll continues to be one of the most commonly outsourced functions at small, mid-size, and large organizations. Why? Well first off, there are the substantial cost savings. NelsonHall reports that first-time payroll outsourcing can reduce fees from between 15 and 40 percent. Plus, according […]

Full Integration – 4/7

Human capital management industry leader Allegis Group announced this week that it is formally combining the recruitment process outsourcing (RPO), managed services provider (MSP), and integrated talent operations of its subsidiary Allegis Group Services with the MSP and RPO operations of Australian-based Talent2 under the name Allegis Global Solutions. This continues the integration of the […]