Four Lessons from the Feeding Frenzy In the RPO Market

Recruitment process outsourcing, or RPO, is the hottest segment of the HRO market. In talking with dozens of buyers and even more providers, here are four lessons for anyone who touches RPO. by Harry Feinberg, Jay Whitehead Oh, for the good ol’ days of recruiting. When you needed an executive then, you would call mega-retained-fee […]

Built By Innovation

Targeted sourcing is key to Ericsson’s tech-driven talent acquisition strategy. By Debbie Bolla Ericsson is no stranger to changing with the times. The communications tech company has gone through several iterations during its 140-year history—from producing mechanical to electrical switchboards to electronic solutions and today’s mobile systems. The organisation is always trying to get ahead […]

2017 Baker’s Dozen Customer Satisfaction Ratings: Enterprise Recruitment Process Outsourcing

By The Editors HRO Today’s Baker’s Dozen rankings are based solely on feedback from buyers of the rated services. The ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute both directly to buyers through our own mailing lists and indirectly by […]

Little’s Big Impact

By investing in employees, Zurich has seen increases in engagement levels and net promoter scores to boot. By Debbie Bolla Although his surname may mean diminutive, Brian Little has only done big things for Zurich North America. As head of human resources for the insurance provider, Little intrinsically understands the direct link between exceptional employees […]

One Step Ahead

New research reveals the top sources for talent and how organizations can leverage them. By Amber Hyatt Recently, it has been said that it’s a candidate’s job market with the competition for talent fiercer than ever. Consider these statistics: • As of February 2017, there were 5.7 million job openings. • As of April 2017, the […]

2017 HRO Today Baker’s Dozen: Recruitment Process Outsourcing

We rank the top providers based on customer satisfaction surveys. By the Editors HRO Today’s Baker’s Dozen rankings are based solely on feedback from buyers of the rated services. The ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute both directly […]

Happy Together

Combining internal and external recruitment resources provides a competitive edge in today’s market. By Paul Harty Due to the various changes within the global economy, talent acquisition leaders are under increasing pressure to ramp up hiring quickly and pivot in near-real time to address rapidly evolving needs. It’s no longer uncommon for talent acquisition managers […]

Agents of Change

A senior vice president of HR’s advice on how to attract, hire, and retain younger generations. By Jackie Chizuk Millennials and Generation Z are graduating college and entering the workforce; they will account for approximately 56 percent of all U.S. employees by the year 2025. This means that one in two workers will have been […]

Holistic Hiring

A roundup of experts weigh in on how to attract candidates with high potential. By Christa Elliott With many organizations taking a centralized approach to talent acquisition, effective tactics for talent management, customer experience, and big-picture HR strategy are critical. That’s why last month, Geometric Results Inc. (GRI) hosted a webinar, “Holistic Hiring: Accessing New […]

Invisible is not the Same as Transparent

If you think about it, our Baker’s Dozen Process was crowdsourcing long before the term existed, essentially allowing HR leadership to learn about service companies from the experience of their peer group.  Companies that do not embrace public scrutiny should be BOYCOTTED and we call for that for three providers.  This month we reveal the […]