Four Lessons from the Feeding Frenzy In the RPO Market

Recruitment process outsourcing, or RPO, is the hottest segment of the HRO market. In talking with dozens of buyers and even more providers, here are four lessons for anyone who touches RPO. by Harry Feinberg, Jay Whitehead Oh, for the good ol’ days of recruiting. When you needed an executive then, you would call mega-retained-fee […]

Innovative Thinking

CHRO Jenn Mann’s strategic approach to human capital is providing HR the means to enable data-driven change. By Debbie Bolla When you are in the business of analytics and intelligence software, innovation is a core organizational driver. And for North Carolina-based software developer SAS, a future-thinking philosophy radiates throughout the entire organization—and HR is no […]

Leadership + Culture = Competitive Advantage

Amsterdam Forum to showcase what it takes to be great at each By the Editors HRO Today Global magazine and the HRO Today Services & Technology Association are scheduled to host the annual HRO Today Forum Europe 2015 on 10-12 November in Amsterdam. The forum will present to participants the latest HR technology and analytics, […]

2015 Baker’s Dozen Customer Satisfaction Ratings: Recruitment Process Outsourcing

We rank the top providers based on customer satisfaction surveys. By The Editors HRO Today’s Baker’s Dozen rankings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute both directly […]

Reaction Round-Up

Digging deeper about goals and results By Bill Hatton You know you have your own goals and reactions whenever you attend a conference—and that each participant and speaker has similar individual goals and reactions. Here we offer the individualized insights and reactions of four of our guests: An HRO Today Services & Technology Association Board […]

Managing the Modern Workforce

Organizations need to shift traditional thinking in order to attract and retain Millennials. By Colleen Albright With the recent emergence of the young, motivated and savvy Millennials, there have been several rapid changes to traditional workplace expectations. Young professionals are shaking off old trends and driving their careers based on what fits their personality, values, […]

Investing in People

Six successful ways high-performing organizations approach human capital management. By Karie Willyerd HR and talent professionals have known it for years and now it’s been proven: a better-prepared workforce delivers better results. In fact, a global survey of more than 2,700 executives conducted by Oxford Economics and SAP backs up intuition with data. The study […]

Going All In

MGM bets its recognition program on a tech-driven approach—and is winning. By Debbie Bolla In the high stakes business of gaming and hospitality, for MGM Resorts International, one gamble that isn’t worth the risk is its workforce. The multi-resort empire understands that in the highly competitive guest services industry, an organization is only as successful […]