Four Lessons from the Feeding Frenzy In the RPO Market

Recruitment process outsourcing, or RPO, is the hottest segment of the HRO market. In talking with dozens of buyers and even more providers, here are four lessons for anyone who touches RPO. by Harry Feinberg, Jay Whitehead Oh, for the good ol’ days of recruiting. When you needed an executive then, you would call mega-retained-fee […]

Recognition That’s Contagious

Dow’s Johanna Soderstrom shares the secrets to creating a global culture of appreciation.  By Debbie Bolla Having a recognition program that’s “nice to have” was no longer enough for The Dow Chemical Company. Corporate Vice President of Human Resources and Aviation Johanna Soderstrom and her team understand the critical impact that providing meaningful recognition to […]

2016 Baker’s Dozen Customer Satisfaction Ratings: Recruitment Process Outsourcing

We rank the top providers based on customer satisfaction surveys. By The Editors HRO Today’s Baker’s Dozen rankings are based solely on feedback from buyers of the rated services. The ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute both directly […]


Incorporate hashtags to reach a broader network of job seekers. By Michelle Stedman Recruitment is so much more than finding workers to fill available positions. It’s about finding the right people who can make a valuable contribution to the company. Social media makes it easier than ever to show off corporate culture, goals, and facilities […]

Amusing Job Seekers

See how 2016 iTalent competition winner The Muse is revolutionizing online job search. By Marta Chmielowicz Searching for a job online can be a frustrating and unrewarding process. Hours are spent perusing hundreds of dry, banal listings that provide no real insight into company brand or culture. Over time, the listings begin to blur together, […]

Changing the Game

How artificial intelligence can handle the mundane and free up recruiters to act more strategically. By Ian Cluroe The great promise of artificial intelligence (AI) taking over many day-to-day tasks is finally a possibility for the majority of organizations. Take a look at the impact AI has in the healthcare industry. Based in Pittsburgh, Aetheon […]

Innovation Starts Here

Elevate the hiring process with these hot tech products. By the Editors Today’s HR technology allows talent acquisition leaders to cast a wider net and improves the candidate experience for job seekers. From recruitment advertising and social media outreach, to sourcing, assessments, and referral programs, cloud- and mobile-based technologies have elevated the hiring process to […]

CEO’s Letter: The Best Opinion Money Can Buy

Why the RPO Baker’s Dozen is different from many of the other ratings providers tout in presentations Each month, we receive a significant number of communications from providers and analyst firms that announce a listing or ranking of services. Some have wordy explanations; some are very pretty with multicolored interlocking circles; and some have quadrant […]

Editor’s Letter: Showing its Strength

September: It’s the most wonderful time of year. Parents rejoice as children go back to school (as the Staples commercial nailed a few years ago). And recruitment process outsourcing (RPO) providers and the talent community anxiously await the annual RPO Baker’s Dozen announcement. It’s in! Coverage of the coveted rankings begins on page 15. Find […]

Know Your Market

A look at the challenges of global recruitment—and how to ensure the effective management of worldwide workers. By Belinda Sharr Global recruitment can be a challenge, with different regions requiring different strategies to find the best employees for the job. Add to that multiple laws and regulations and cultural and regional expectations, and HR leaders […]