Critical Measures

 Gauging customer satisfaction in HR outsourcing requires an eye on factors far beyond delivery of service.   By Debbi Dameshek, Lisa Spence, Veronica Perl, Melanie Alexander, and Bryan Sansbury, Hewitt Associates     When employees interface with an HRO provider, their stress level is usually high. Something has gone wrong, or they perceive that something has […]

Shell’s Secret to HR Success

How HRO helped streamline Shell’s HR. by Russ Banham Paper is a bad word at Shell. The diversified energycompany’s Employee Services department (a division of HR) at its U.S.operations in Houston, Texas, has endeavored for the past decade toautomate administrative functions like the issuance and delivery ofW-2s, unemployment claims, and employment verification to employees.Employees can […]

Living Well, Working Well

Five steps organisations can take to promote employee physical and mental health in the workplace.

By Ayana Collins and Leigh Jose

Mental health—not a common topic of discussion in the office, but when nearly 450 million people across the globe live with mental illnesses, according to the World Health Organisation (WHO), self-care benefits and support should become a focus of employer-provided programmes.

Better, Faster, Smarter

How will AI impact HR? A new study provides some answers. By Larry Basinait Artificial intelligence (AI) refers to systems that can adapt their functionality without being programmed to do so, but rather based on the usage data they collect. As a tool used to guide and execute HR processes, AI has enormous implications. Intelligent technology can be leveraged to […]

Join the Conversation

By D. Zachary Misko

Thought leaders are the informed opinion leaders and the go-to people in their field of expertise. They are trusted sources who move and inspire people with innovative ideas; turn ideas into reality; and know and show how to replicate their success. We certainly have a great group of thought leaders and innovators involved in our association and our HRO Today Forum events, as demonstrated by the outstanding group of senior HR executives and industry experts who attend and speak at our events, in our magazine, and as part of our association.

HRO Today and Alexander Mann Solutions Release Report: Human Resources New Technology for Second Quarter

Philadelphia, PA – August 14, 2018 – SharedXpertise, publisher of HRO Today Magazine, and Alexander Mann Solutions, one of the world’s leading providers of talent acquisition and management services, have partnered to release the Human Resources New Technology Quarterly Summary: Q2 2018. As the rate of advancement in the human capital management (HCM) technology sector […]

HRO Today Releases New Report on HR and Hiring Manager Satisfaction with Talent Acquisition Performance

Philadelphia, PA – August 9, 2018 – SharedXpertise, publisher of HRO Today Magazine, and Orion Novotus, an Orion Talent company and the mid-market leader in recruitment process outsourcing (RPO), have partnered to release a report entitled “HR and Hiring Managers: Where They Differ and Agree on TA Performance.” The report found that recruiters tend to […]

HRO Today Editorial Director Debbie Bolla to Guest on Business Radio on Sirius XM

Philadelphia, PA – August 2, 2018 – Debbie Bolla, editorial director of HRO Today and HRO Today Global Magazines, will make a guest appearance on today’s episode of “In the Workplace” at 5 p.m. EST on Business Radio on Sirius XM powered by the Wharton School. Bolla will share her expertise on how organizations are […]

Better, Faster, Smarter

How will AI impact HR? A new study provides some answers.

By Larry Basinait

Artificial intelligence (AI) refers to systems that can adapt their functionality without being programmed to do so, but rather based on the usage data they collect. As a tool used to guide and execute HR processes, AI has enormous implications. Intelligent technology can be leveraged to help HR leaders source candidates, forecast employee flight risk, identify high-potential employees, prevent bias in hiring, improve the candidate and employee experience, and implement corporate learning programs—and that’s just the beginning.

Thought Leaders Unite

By D. Zachary Misko

Thought leaders are the informed opinion leaders and the go-to people in their field of expertise. They are trusted sources who move and inspire people with innovative ideas, turn ideas into reality, and show how to replicate their success. We certainly have a great group of thought leaders and innovators involved in our association and our HRO Today Forum events, as demonstrated by the outstanding group of senior HR executives, thought leaders, and industry experts who attend and speak at our events, in our magazine and our association.