Critical Measures

 Gauging customer satisfaction in HR outsourcing requires an eye on factors far beyond delivery of service.   By Debbi Dameshek, Lisa Spence, Veronica Perl, Melanie Alexander, and Bryan Sansbury, Hewitt Associates     When employees interface with an HRO provider, their stress level is usually high. Something has gone wrong, or they perceive that something has […]

Shell’s Secret to HR Success

How HRO helped streamline Shell’s HR. by Russ Banham Paper is a bad word at Shell. The diversified energycompany’s Employee Services department (a division of HR) at its U.S.operations in Houston, Texas, has endeavored for the past decade toautomate administrative functions like the issuance and delivery ofW-2s, unemployment claims, and employment verification to employees.Employees can […]

HRO Today and Alexander Mann Solutions Release Report: Human Resources New Technology for Third Quarter

Philadelphia, PA – December 6, 2018 – SharedXpertise, publisher of HRO Today Magazine, and Alexander Mann Solutions, one of the world’s leading providers of talent acquisition and management services, have partnered to release the Human Resources New Technology Quarterly Summary: Q3 2018. As the rate of advancement in the human capital management (HCM) technology sector […]

HRO Today Announces 2018 Talent Acquisition Leader of the Year Awards Winners in EMEA

Philadelphia, PA – November 13, 2018 – HRO Today has announced the winners of its 2018 Talent Acquisition Leader of the Year Awards in EMEA. The individual award winners and leaders of distinction were selected for demonstrating excellence in the talent acquisition function, including employer branding, diversity, technology, and financial analysis. The winners were announced at an […]

HRO Today Announces Winners of the 2018 CHRO of the Year Awards in EMEA

Philadelphia, PA – November 13, 2018 – HRO Today has announced the winners of its 2018 CHRO of the Year Awards in EMEA. The leaders of distinction and individual award winners were announced at an awards gala on November 5, 2018 at the HRO Today Forum EMEA in Amsterdam, Netherlands.  Individual awards were presented in the following categories: […]

HRO Today Services and Technology Association Announces 2018 North America Awards Winners

Philadelphia, PA – October 18, 2018 – The HRO Today Services and Technology Association has announced the winners of its annual awards in North America.  The winners in the following categories were announced at an awards reception on October 18, 2018, at the HRO Today Membership Summit in Philadelphia, Pennsylvania. The 2018 HRO Today Services […]

HRO Today Services and Technology Association Announces 2018 North America Awards Finalists

Philadelphia, PA – October 18, 2018 – The HRO Today Services and Technology Association is recognizing the achievements of human resources professionals with its annual awards in North America. This year’s finalists are a group of twenty-one organizations and individuals who have demonstrated excellence in several areas, including: recruitment, engagement strategy, diversity and inclusion, thought […]

HRO Today Membership Summit Highlights the Importance of Standards and Practices in HR

Philadelphia, PA – October 17, 2018 – HRO Today will host the HRO Today Membership Summit on Thursday, October 18 in Philadelphia, PA, bringing together HR services and technology providers, analysts and practitioners for a day of interactive best practice discussions, expert-led sessions on trending industry topics, and networking opportunities. The HR services and technology […]

Living Well, Working Well

Five steps organisations can take to promote employee physical and mental health in the workplace.

By Ayana Collins and Leigh Jose

Mental health—not a common topic of discussion in the office, but when nearly 450 million people across the globe live with mental illnesses, according to the World Health Organisation (WHO), self-care benefits and support should become a focus of employer-provided programmes.