The Father of Privatization and Competitive Sourcing

An early pioneer in the study of government outsourcing, Steve Savas discusses how far the by Joseph Vales, Kerry Ann Vales I first met Professor Steve Savas in 1999 when he was a finalist for the prestigious Outsourcing World Achievement Award sponsored by PricewaterhouseCoopers. He received this recognition because of his profound impact in leading […]

Perfect Pair

Mentoring programs can help develop leaders if organizations follow a few simple steps. Rick Grbavac The philosophy behind mentoring programs is based on good intentions: Taking some of a company’s best potential and pairing them up with some of its best leaders to learn from their experience. But then reality sets in. Some inherent problems […]

Engage2Excel Acquires Decision Toolbox

STATESVILLE, N.C., December 16, 2016 – Engage2Excel, a leading provider of employee engagement solutions, announced today the acquisition of recruitment solutions provider Decision Toolbox. This addition complements Engage2Excel’s existing HR solutions for employee recognition and surveys and significantly expands the capabilities of its Talent Acquisition division, launched in July 2016. “This represents an important next […]

Turning Numbers into Stories

Learn about McKesson’s data-driven approach that informs and drives HR strategy. By Jorge Figueredo Organizations today are leveraging data analytics in several different ways, from determining what product developments to prioritize to deciding which customers to target. But fewer companies employ a data-driven strategy throughout their entire organization. Evidence-based decision-making is equally as important for […]

Powerful Talent Engines

Today’s candidate platforms have evolved from workflow systems to decision-making machines. By Debbie Bolla For William Marzullo, vice president of talent acquisition for 2020 Companies, not having a true applicant tracking system (ATS) in place was no longer cutting it. The organization, which develops sales, marketing, and training programs for clients, hires up to 10,000 […]

On Termination and Governance

Is your HRO marriage in trouble? Here’s a look at the reasons for a parting of the ways and the legal implications a divorce will have. by William B. Bierce Successful contracting requires a solid understanding of the triggers governing the contract life cycle. As enterprise customers become more savvy in outsourcing processes, they can […]

Listening to What the Buyers Want

Despite having matured for more than a half-decade, dissatisfaction with service delivery and innovation are cited by buyers. Will the market ever get it right? by Andy Teng If the HRO market were a retailer, you can safely say that it began life as the Wal-Mart of BPO. That’s because with each successive year since […]