Yoh’s Worker Confidence Index – First Quarter 2016

Since the Third Quarter of 2014, HRO Today magazine and Yoh Recruitment Process Outsourcing joined together and launched an index to measure employment security. According the U.S Bureau of Economic Analysis (BEA), more than 70 percent of what the U.S. produces is for personal consumption. Since the perception of job security greatly impacts purchasing behavior, […]

Rogers Communications’ Fast-track HRO

Transforming HR through multi-process outsourcing wasn’t the challenge at Rogers Communications; it was achieving it in the rapid-fire style of its founder. by Russ Banham In the annals of HRO, few if any comprehensive engagements have switched on more quickly than the implementation achieved by provider Hewitt Associates for Canada’s Rogers Communications. The Lincolnshire, IL-based […]

Yankee Group Sees BPO Market Exploding as SAP Enters the Field

German software leader transforms its ERP model to adapt to growth in BPO servicesBOSTON–April 19, 2005–SAP’s entrance into the business process outsourcing (BPO) market has marked a major turning point in the outsourcing industry, according to Yankee Group. SAP’s ERP model of the 1990s is finally transforming to adapt to the growth in outsourced services, […]


Your guide to some of the top law firms specializing in outsourcing. by HROT Staff Looking for legal counsel in your outsourcing negotiation or renegotiations? Confused by new compliance regulations and laws regarding outsourcing? The firms below all have expertise in advising on outsourcing contracts and will help make your navigation through the world of […]