ACS Awarded $120 Million Human Resources Outsourcing Contract With Delta Air Lines

DALLAS, Feb. 14 /PRNewswire-FirstCall/ — Affiliated Computer Services, Inc., (NYSE: ACS – News), a premier provider of business process and information technology outsourcing solutions, announced today that it has been awarded a human resources (HR) business process outsourcing (BPO) contract with Delta Air Lines, the United States’ second-largest airline. The seven-year agreement is valued at […]

High-Profile Departures Shine a Light on an Age-Old Problem

Coping with attrition in the world’s fastest-growing economy By Michael Switow With the eurozone sputtering and China’s era of double digit growth a distant memory, the main bright spot in the global economy has been the United States, which experienced 3.7 per cent growth in the second quarter. But that’s not considered sufficient by most […]

Driving HR’s Impact

Chief People Officer Gary Snyder’s approach to human capital management is pivotal to winning business. By Kim Shanahan Let’s assume for a moment that the effectiveness of your HR function was the secret to making or breaking your company. Would you change your HR leadership? Invest more money in the function? Hold the function to […]

Re-Engaging in Learning

Limited access to key skills and newer technologies are driving HR’s investment in learning. By Debbie Bolla As organizations continue to struggle to find and attract talent, the learning landscape is starting to show its value once again. According to the PwC’s 17th annual global CEO survey, Fit for the Future, 63 percent of CEOs […]

Communicating Your Employment Brand

In a complex and demand-driven employment market, enticing the best talent requires more than just a quality benefit package. A strong employer brand must go beyond an organization’s market position and include an environment that provides positive experiences and meaningful work. Gone are the days of long-term loyalty and pension plans. Only one in ten […]

Hot Deals

 The 2013 HRO market was alive with activity.   By the Editors   Reflecting back on 2013, it proved to be a growth year for the HR services industry. In fact, NelsonHall reports that HRO contract activity was up nearly 37 percent year-over-year. Our roundup includes 25 deals that deliver crucial services to help in […]

Leading the Pack: 2013 SUPERSTARS

Industry standouts are recognized for blazing their own trails.   By The Editors   “Do not follow where the path may lead. Go instead where there is no path and leave a trail.”     Such motivational words from American author Harold R. McAlindon are the hallmarks of good business leaders. How can a market […]

RPO on Target

Improve your talent acquisition process by keeping an eye on these trends.   By Debbie Bolla      Recruitment process outsourcing (RPO) continues to be a hot market. Growth is on a steady uptick as RPO 2.0 evolves. Everest Group reports the global RPO market is projected to increase between 12 and 17 percent. That […]

Placing Heroes

Combating higher unemployment rates among post-9/11 veterans.   By Bill Hatton     Do your hiring managers know how to translate a military veteran’s resume into civilian language? If not, they’re not alone. Veteran unemployment rates remain high, so many companies are taking a pass at military veterans.   In fact, the numbers are daunting: […]

Employees Behaving Badly?

Knowing what your workforce is up to makes re-screening worth every penny. By Audrey Roth     According to the Society for Human Resource Management, 69 percent of organizations conduct background checks. But do employers know what these background checks could find if they conducted them post-hiring? Yes, it’s true—screening your current workforce is much […]