Enabling a Better Relationship with an RPO Partner

With Kristin Shulman, Head of Digital Marketing and Brand, Allegis Global Solutions

In today’s global economy, five generations are working side by side for the first time in history—each with its own skillsets, communication preferences, and leadership styles. Faced with this increasingly diverse talent pool, immense technological innovation, and the growing expectation of a consumer-like experience, organisations must adopt a flexible, adaptive approach to recruitment or risk getting left behind. Partnering with an RPO firm that provides a consultative approach could be the secret ingredient to succeeding in the war for talent.

Bridging Borders

International employment laws and regulations vary widely—even among the countries within the EMEA region.

By Simon Kent

Whilst companies may wish to view their businesses as covering a unified EMEA region, employment law means that such unity can only ever be superficial. Even without the complexities of Brexit, deploying a consistent set of employment policies can seem impossible. “Some inward investors might consider Europe to be a single territory for business purposes,” says Helga Breen, head of the employment practice in London at global legal business DWF. “The reality is that each country has its own legal and regulatory framework and societal and cultural norms.”

Next-level RPO

RPO partnerships are moving beyond the transactional and entering the realm of the strategic.

By Simon Kent

The days of using an RPO provider to simply deal with the grunt work of recruiting people into an organisation are over. Today’s competitive market—both in terms of the employment market where talent is scarcer than ever and the RPO market itself—means providers must demonstrate that they can bring extra value to the organisations with which they are working. Achieving this means becoming a specialist in more than recruitment alone.

2019 Baker’s Dozen Customer Satisfaction Ratings: RPO

View the results of this year’s RPO Baker’s Dozen ranking.

By The Editors

HRO Today’s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey which we distribute to buyers directly through our own mailing lists and indirectly through service providers. Once collected, response data for all providers with a statistically significant sample size are loaded into the HRO Today database for analysis.

The New HR

The business world is transforming and the HR profession is transforming with it.

By Simon Kent

The role of HR today is more complex than ever. Innovations in data science and technology, the growth of a diverse, multi-generational workforce, and increasing globalisation are shifting the focus of HR departments from process-centric administrative tasks to people-centric functions that support greater business strategies. Throughout all of these talent landscape transitions, the HR profession has been forced to grow and evolve.

Debates Today for Success Tomorrow

This year’s HRO Today Forum EMEA looks to discuss HR’s most pressing issues and provide possible solutions.

By Taylor Thompson 

As the list of challenges currently plaguing HR departments around the globe continues to grow, so do the number of debates being held to address the most efficient ways to overcome them. Whether it be the influx of technology changing the way HR recruits or the introduction of new ideas related to bettering the employee experience in the workplace, the industry is quickly evolving. But as new topics are introduced, new rules need to be written alongside them—leading the way for an open dialogue between experts in what has been coined “The Great HR Debate.”

Editor’s Note: Off and Running

By Debbie Bolla

How prepared do employees feel on their first day at a new company? Probably not very, considering that Sapling HR finds that new hires face more than 50 activities they have to complete during onboarding. But some good news: These activities lead to higher productivity and retention, with SHRM reporting that 69 per cent of employees are more likely to stay with a company for three years if they experienced great onboarding.

Gainsharing: A Mutually Responsible – And Mutually Beneficial – RPO Partnership

The expectations that surround best-in-class recruiting have shifted dramatically during the first part of the twenty-first century. As recently as a decade ago, an effective recruitment process outsourcing (RPO) relationship was regarded as a ‘service.’ The traditional service level agreements (SLAs) related to time-to-fill, satisfaction surveys, and the link – as opposed to true business outcomes […]